Privacy Policy

1. Introduction

At ShotBoard AI ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you use our AI-powered storyboard image generation service at shotboard.app ("the Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

• Email address
• Authentication credentials (encrypted)
• Profile information (if provided)

2.2 Usage Information

We collect information about how you use our Service, including:

• Text prompts and story descriptions you submit
• AI-generated storyboard images and scenes
• Project history and saved storyboards
• Credits usage and transaction history
• Feature usage and interaction patterns

2.3 Payment Information

When you purchase credits or subscriptions, we collect:

• Payment details (processed securely by our payment provider)
• Billing address and country
• Transaction history

Note: We do not store your full credit card information. All payment processing is handled securely by our third-party payment processor.

2.4 Technical Information

We automatically collect certain technical information:

• IP address and location data
• Browser type and version
• Device information and operating system
• Access times and referring URLs
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To generate AI-powered storyboard images, manage your account, and provide customer support
• Payment Processing: To process transactions and manage your credits and subscriptions
• Service Improvement: To analyze usage patterns and improve our AI models and features
• Communication: To send service updates, promotional offers, and important notices
• Security: To detect, prevent, and respond to fraud, abuse, and security issues
• Legal Compliance: To comply with legal obligations and enforce our terms

4. Data Storage and Retention

Your data is stored securely using industry-standard practices:

• Account Data: Retained as long as your account is active
• Generated Content: Stored for the duration you choose to keep your projects
• Transaction History: Retained for 7 years for tax and accounting purposes
• Analytics Data: Aggregated and anonymized, retained for service improvement

When you delete your account, we will permanently delete your personal information within 30 days, except where we are legally required to retain certain data.

5. Data Sharing and Third Parties

We do not sell your personal information. We may share your information with:

5.1 Service Providers

• Authentication: Supabase (for user authentication and database)
• Payment Processing: Creem (for subscription and payment management)
• AI Services: Third-party AI providers for image generation
• Analytics: Vercel Analytics (for usage analytics)

5.2 Legal Requirements

We may disclose your information if required by law, court order, or government regulation.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing of your data
• Withdrawal: Withdraw consent at any time

To exercise these rights, please contact us at hi@shotboard.app

7. Security Measures

We implement robust security measures to protect your information:

• End-to-end encryption for data transmission
• Secure authentication using industry-standard protocols
• Regular security audits and vulnerability assessments
• Access controls and data minimization practices
• Secure server infrastructure and backups

8. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze service usage and performance
• Provide personalized features

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately at hi@shotboard.app, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: